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User Stories in the Era of AI: From Process Description to Behavioral Specification
From the outside, it may seem that the Salesforce world currently revolves exclusively around Agentforce and autonomous…
Popular POSTS
Preparing as Salesforce Open CTI Retires: Transition Paths for Modern Contact Centers
The enterprise telecommunications…
The Friction Analysis: Why Your Salesforce Works… But Still Fails
Most implementation projects start with a…
Editor’s Picks
Salesforce Winter ’26 Release: AI, Data, and Automation Reimagined
Salesforce has unveiled its Winter ’26 Release, a collection of hundreds of innovations…
Inside Salesforce’s Vision for the Agentic Enterprise
If Salesforce had hands, it would be rubbing them with excitement right now. Over the past…
Dreamforce 2025: Salesforce Opens the Era of AI Agents
Every year, Dreamforce attracts tens of thousands of Trailblazers, experts, and business…
Revenue Cloud – 75% Faster Quoting, Fewer Clicks, More Wins
Quoting should be simple. In practice, sales teams get stuck in SKU lists, pricing rules,…
Agentforce World Tour 2025 in Warsaw
On May 20, 2025, Warsaw will once again become a hub of innovation and digital…
Salesforce to Invest $1 Billion in Singapore
In March 2025, Salesforce announced a major strategic move: it will invest 1 billion US…
Salesforce Industries AI – Industry-Specific Automation
Salesforce continues its mission of digital transformation with AI-powered solutions that…
Agentforce – The Future of Automation and CX
Agentforce, Salesforce’s latest AI-powered platform, is a revolutionary tool aimed at…
Dreamforce 2024 is behind us!
This year’s Dreamforce 2024 was packed with AI-driven innovations, new platform features,…
What’s new in Winter ’25?
As early as September 6, the first Salesforce production environments will receive an…
Welcome to sforce.blog!
Sforce.blog is an unofficial Salesforce blog created in 2021. You will find here posts presenting new features, summaries of current events and best practices from the point of view of a certified Salesforce administrator.
Discover with me the best CRM in the world!
Tranding posts
AI certificates available in Salesforce
Those wishing to validate their knowledge and skills in the artificial…
Einstein Copilot available soon
With Einstein Copilot, everyone can count on the support of their own…
Spring is getting closer
As early as the beginning of February, all Salesforce users will receive…
Dreamforce 2023 has taken off!
This year’s edition of Dreamforce will take place from September 12-15…
Winter’24 is coming
In just a few days Salesforce will release Release Notes for the…
Discover Tableau GPT and Tableau Pulse
At the Tableau Conference 2023 in May (to be viewed on Salesforce+), we…
Say hello to Einstein GPT!
On March 7, Salesforce announced the deployment of the Einstein GPT…
Meet Salesforce Genie
According to a McKinsey article, today more than 70% of customers…
A few words about myself…
I discovered the Salesforce ecosystem in 2020 and quickly knew it was the right direction for my career. Since then, I’ve been continuously expanding my knowledge through various learning paths – from the Trailhead platform and Focus on Force courses to Trailhead Virtual Bootcamps.
My achievements so far include:
- 6 Salesforce certifications,
- over 400 Trailhead badges,
- 4 Superbadges.
Currently, I work as a Senior Consultant at Deloitte Digital, where I help organizations transform their business processes using the Salesforce ecosystem.
You can find me on Linkedin and Trailhead.
Other articles
Present more useful data with Salesforce Dynamic Related List
Salesforce Dynamic Related List is another feature, after Dynamic Action and Dynamic Form,…
Do meet Salesforce Analytics Home
Reports and dashboards are one of the most widely used elements of Salesforce. They owe…
What is Salesforce Inspector used for?
Today’s post will be dedicated to one of my favorite tools to facilitate working with…
Getting started with Trailhead
Want to create a custom object in Salesforce, wondering what accounts and contacts are for,…
What is Dreamforce?
If you’re new to the Salesforce world you’re probably wondering what Dreamforce is all…
Salesforce appexchange
AppExchange is a marketplace where you can find solutions such as apps, components and…
Salesforce+ has been launched
The beginning of October 2021 saw the launch of Salesforce+, a new industry streaming…
Better communication due to integration with Slack
In today’s post, I’ll try to cover the benefits of integrating Salesforce with Slack. In…
What is Salesforce CPQ?
CPQ has been an extremely buzzworthy topic in the Salesforce world for some time now, and…
CMS – Content Management System
Many of us start our day by scrolling through our favourite sites, social media and checking…