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Analyst’s Toolkit
5 posts
The Friction Analysis: Why Your Salesforce Works… But Still Fails
Most implementation projects start with a single question: “What are we missing?” As analysts, we gather requirements, add…
Agent Health as a tool for Verifying Analysis Integrity in Spring ’26
Recently, I wrote about how working on mature Salesforce orgs is like archaeology – we have to dig…
System Archeology: Uncovering Hidden Logic in Mature Orgs
Standard Business Analysis recommendations are usually quite clear-cut: every element should have documentation, fields without descriptions are technical…
Between Vision and Execution: How Discovery Delivers on the “Art of the Possible”
In discussions about the future of Salesforce, the “Art of the Possible” and the rise of autonomous agents…
User Stories in the Era of AI: From Process Description to Behavioral Specification
From the outside, it may seem that the Salesforce world currently revolves exclusively around Agentforce and autonomous agents.…